The Range, St Austell - Saint Austell

Discover The Range, St Austell: A Comprehensive Guide

Located at Unit 2 Stadium Retail Park, Par Moor Rd, Saint Austell PL25 3RP, United Kingdom, The Range is a multifaceted shopping destination that caters to a wide array of needs. With a phone number 1726825026 and an accessible web presence at therange.co.uk, this store is easily reachable for both locals and visitors.

What Sets The Range Apart

The Range stands out due to its diverse range of products and services. From home goods and art supplies to furniture and garden centers, it's a one-stop shop for all your household needs. The inclusion of a pet supply store, lighting store, and toy store makes it particularly appealing for families and pet owners. Special features include in-store pick-up and shopping, on-site services, and even same-day delivery for added convenience.

Facilities and Accessibility

Visitors will appreciate the store's wheelchair-accessible car park and entrance, ensuring a smooth experience for everyone. The store is commendably well-organized, making quick visits easier. For those with specific needs, credit and debit cards, as well as NFC mobile payments, are accepted, enhancing the shopping experience.

Customer Experience and Services

While customers have praised the store for its spacious parking and consistently good stock, there's room for improvement in the checkout process. The average opinion on Google My Business is a solid 4.1 out of 5, reflecting generally positive experiences. Staff are noted for being helpful, and the store layout is praised for its navigability, although some customers suggest that service could be more efficient, especially during peak times.

Key Highlights and Recommendations

- Location: Conveniently situated in the Stadium Retail Park, it's easily accessible.
- Parking: Abundant parking options are available.
- Customer Service: Friendly staff are on hand to assist, though checkout lines can get busy.
- Shopping Experience: The store is well-organized, though some customers find the checkout process could be smoother.
- Accessibility: Fully wheelchair accessible, catering to all visitors.

For those considering a visit, it's worth noting that The Range offers a blend of shopping convenience and service quality. Despite minor inefficiencies in checkout areas, the overall experience seems favorable, with plenty of products to choose from and a welcoming atmosphere.

If you're looking to enhance your shopping experience or need specific items for your home or family, consider visiting The Range at Stadium Retail Park. You can explore their extensive collection online at their website, therange.co.uk, or plan your visit in person. Don't forget to take advantage of their in-store services and convenient payment options. Whether you're picking up an order or browsing for new additions to your home, The Range promises a shopping experience that's as varied as its product range.

👍 Reviews of The Range, St Austell

Leanne R.

4/5

Great store in terms of parking, and available stock. However, each time we go, the queue at the checkout is always 4 or 5 people deep, with only 1 or 2 colleagues working the checkouts. The staff are helpful, and store is well laid out, but some improvements could be made to ensure checkout and customer service runs more smoothly.

Sharon G.

3/5

Great store with brilliant products and helpful staff but please look at your trolleys. From a parent and child point of view the child seats are nearly all broken and pretty grotty looking, luckily we had a pushchair with us for a 2 year old but wanting to take him around the Christmas shop was spoilt as he was not at the height a trolley would have given him a lovely experience. As a result he wasn't happy sitting so low and we wouldn't shop there again due to this. The trolleys have seen better days and are the worst we've come across.

Elizabeth P.

3/5

This store is only getting 3 stars due to the man in the cafe today. Single handed doing till. Cooking food. Put up with impatient customer comments whilst preparing drinks and cleaning as he went. I was impressed and hope he doesn't mind me saying he is no spring chicken. He's a credit and shouldn't have to do so much. Hats off to him. As for in store most staff have no clue about stock or where it is. Twice I've asked and had shrugged shoulders and comments, sorry no I'm new. And the best I've no idea I've just started. Till staff are great here. Friendly and chatty with patience. Else where avoid eye contact and don't really want to be asked.

Paul C.

1/5

On their website stated had 4 in stock of the item i wanted, after driving 40min to this St Austell store, none on the shelf. Went to customer service who were about as much use as a chocolate tea spoon, refused to check the in store system, said "should have rang to check first" absolute classic so what's the point of their website, 40min drive home... Not impressed at all !!!!

James D.

3/5

Good store and plenty of parking.
Easy to get to and park up.
Carpark is a shambles though, pot holes and rough roads
Be aware of the potholes as some are quite deep.

Kim O.

1/5

Very disappointing, poorly stocked didn't have anything i went for. Shop is very dreary shop needs a complete makeover.Wouldn't go back or recommend.

Paula K.

2/5

Always disappointed! Items on marked down shelves never are when you get to the tills. Completely misleading offers! Unhelpful, belittling and rude staff when you question it!

Bo

3/5

Good for snacks but like 60% of the stuff in here is absolute tat