Trackdays Limited - Colchester

Monika S.

Don’t book nothing from them. Waste of time and money. I got voucher for my birthday in feb and I have to use it before expire date on Nov (no option to book before expire date for next year)dates that’s suit you are never available or far away( for me some 2h drive)or bad cars to choose from weekend or bank holiday cost extra. Also no chance to book anything a week before expire date on voucher cuz there will be no availability. They can extend for extra cash but I’m not gonna risk it giving them more money and still not get the experience. Your 10 month validity of voucher is not enough knowing it’s so busy and lots of dates are taken quickly.
Anyway goodbye.

Nick S.

Becky was extremely helpful and explained each option fully and clearly to enable me to choose the most suitable options for our grandchildren’s first driving experience. Ultimately we ended up booking experiences for six people across two different venues. I understood exactly what I was purchasing and the whole process was carried out with the minimal of fuss and we didn't feel pressurised into purchasing extras if I didn't wish to do so or rushed. In fact Becky was so patient and explained everything in such detail that the total process lasted around an hour. Thank you Becky for helping me to book the treat in an easy and relaxed way. You are the definition of politeness and a great credit to your employer. Indeed if I wasn’t in the process of retiring and selling my business I would certainly look at employing you, such is the positive impression you left me with. The whole booking experience was excellent from start to finish. I am greatly looking forward to the day and the look on the kids’ faces when they realise what they will be driving. We arranged a similar day for some adult friends of ours in January of this year which fantastic. So much so that one of the participants smiled so much her cheeks ached until the following day. This will not be the last booking we make will Becky.

I B.

Received a voucher for F1 ride for my birthday and was trying to book the experience for months as I could only go on the weekend due to work. However there was no dates available at all. My voucher was about to expire and I contacted the customer service and Natalie was able to extend my voucher by 3 more months so I could book a date for the experience (apparently this experience doesn't start till the spring)... Natalie was very helpful and sorted the issue within 10-15 min. Great service 5 stars

Julian W.

Would just like to say a very big thank you to the folks at Trackdays. I had a voucher for one of their experiences as a birthday present in March 2022 which was due to expire this week. However shortly after I received the voucher I was diagnosed with prostate cancer and wasn't able to do a session. I contacted the folks at Trackdays and they were very helpful and understanding and extended the voucher such that I am able to use it in the next few months. Once again my thanks for a great service by the Trackdays folks which has made for a great start to 2023 especially after the trials and tribulations of 2022.

George T.

For my birthday I was given a track day voucher. The person who purchased it for me told me about it in my birthday card then later forwarded on the email they had received with the details. I didn't immediately book the track day. 10 months later I was ready to book. So I called up Track Days to be told the voucher had expired 5 days ago. When I questioned that 10 months seems a bit short and I thought that a year was normal and reasonable, your rude member of staff in customer services (Becky) said we can do what we want. She then gleefully told me it says everywhere that it is 10 months. Well it doesn't in the body of the email I received. If you'd like to check and come back to me.

Carol S.

Would never use again!
I've never written a bad review i just don't use or go again, but this experience, well......
They take your money, promise you the world then can't deliver on venues and cars, no compassion unless you pay more! but hey its all our fault apparently 🤔 maybe change your name to "Terms and Conditions"
I know the the reply to this will be "plenty of time to use voucher " however the expiry date is the expiry date, does that mean the last month is invalid!

polly C.

I have really struggled to book in my driving experience voucher on line. The system to find dates and locations is not very user friendly. I accepted that I needed to pay extras but at checkout more extras were added doubling the cost. If you then press back from the checkout it adds the same again into the basket that you can't edit - a very frustrating process. 1 star for the website.

Today I called to get help booking. Jez saved the day and got me booked in. He was very friendly and efficient, thank you!
5 STARS FOR JEZ.

Jcat B.

Had a voucher booked for my partners birthday and was running out in the next few months. Called and was spoken to and helped by a guy called Jez who was very friendly and helpful. He managed to get us all booked in and extend our voucher as there were no available dates or times with our requests. Very helpful, would recommend Track days! Especially Jez 🙂