The WebWorks - Stroud

Welcome to The WebWorks – Your Trusted Tech Solution

The WebWorks is a reputable computer store and repair service located in Stroud, Gloucestershire, United Kingdom. Situated at 7 John St, Stroud GL5 2HA, the company offers a comprehensive range of services catering to both individual users and businesses. With a strong commitment to customer satisfaction and technical expertise, The WebWorks has established itself as a reliable resource within the local community and beyond. Their dedication to providing accessible and convenient solutions is evident in their diverse offerings, including a dedicated used computer store and convenient appointment scheduling options.

Phone: 1453758934

Website: the-webworks.co.uk

Specialties and Services

The WebWorks specializes in several key areas, providing a holistic approach to computer needs. These include:

• Computer Store: They stock a wide selection of new and used computers, components, and peripherals.
• Computer Repair Service: A core offering, providing diagnostics, troubleshooting, and repair services for a variety of computer issues. The team demonstrates a keen ability to quickly identify problems and offer effective solutions.
• Used Computer Store: Offering a cost-effective alternative for those seeking affordable computing solutions, The WebWorks sources and sells high-quality used computers.
• Assembly Service: For customers who require assistance building a new computer, The WebWorks provides a professional assembly service.
• Repair Services: Beyond general repairs, they offer specialized services such as motherboard troubleshooting, component upgrades, and data recovery assistance.
• Quick Visit: Recognizing the demands of a busy schedule, they offer a ‘Quick Visit’ service for minor issues, minimizing downtime.

Other points of interest: The WebWorks prioritizes convenience and accessibility. They offer in-store shopping, on-site services (for those who prefer a visit to their location), and online appointment scheduling. Furthermore, the store is equipped with a wheelchair-accessible car park and entrance, ensuring inclusivity for all customers. Payment options are diverse, accepting credit cards, debit cards, and NFC mobile payments.

Customer Feedback and Reputation

The WebWorks consistently receives positive feedback from its customers. A substantial number of reviews are available on Google My Business, demonstrating a high level of customer satisfaction. The Average opinion: 4.8/5 reflects the dedication to quality service and technical expertise. Customers frequently highlight the helpfulness, patience, and troubleshooting skills of the staff. Many appreciate the ability to discuss issues thoroughly and receive tailored recommendations – suggesting a genuine commitment to understanding each customer's particular needs. The emphasis on clear communication and problem-solving appears to be a cornerstone of their operational philosophy.

Specifically, feedback indicates a strong ability to diagnose complex problems, such as motherboard issues, and to provide practical, cost-effective solutions. The availability of components and peripherals, combined with the assembly service, makes The WebWorks a one-stop shop for computer needs. The positive sentiment also extends to the accessibility features, illustrating a commitment to serving a broad customer base. The stock of batteries and electronics further expands their offerings, catering to a wider range of technological requirements.

Location and Contact Information

The WebWorks is conveniently located at 7 John St, Stroud GL5 2HA, United Kingdom. Visitors can easily contact the store by phone at Phone: 1453758934. Detailed information, including operating hours and a full product catalog, can be found on their website: the-webworks.co.uk. The website provides a user-friendly platform for browsing products, scheduling appointments, and accessing customer support resources.

Summary

The WebWorks is a well-regarded computer store and repair service in Stroud, known for its knowledgeable staff, comprehensive services, and commitment to customer satisfaction. With a strong online presence and convenient location, it's a valuable resource for individuals and businesses seeking reliable computer solutions.

👍 Reviews of The WebWorks

Jacob L.

5/5

I popped in today with a gaming PC build where I'd swapped motherboards and upgraded/changed some components. There was no power getting to the on switch, so we chatted about it, and came up with some options of what it could be. The guys there were super helpful, patient and happy to have a look for me - plus their suggestion of removing some after-market extension leads turned out to be spot on, and I'm back up and running without having to purchase a new power supply. Really fantastic service and a great attitude to troubleshooting. Support them!

Anna M.

5/5

I called in today on the off chance someone could help me try and reinstate WhatsApp on my iPhone. I’m sorry I didn’t get the name of the gentleman who helped me but he was amazing! He spent his time very patiently trying and retrying the app and he eventually succeeded for me. He wouldn’t take anything for his time and I am very grateful to him. What a great attitude.

Andy G.

5/5

Recently had a custom computer built here. They asked all the right questions to get the requirements right and got it in budget (and not only just). Once a spec had been agreed and parts ordered all I had to do was wait. It was built in a short time which was good too. The computer itself is perfect for my needs. It looks excellent. Overall a professional, helpful and quick service.

Also I should mention that they do repairs too here and also that other members of my family have used WebWorks and the service has always been great.

Jo S.

5/5

Dave is just brilliant. Extremely knowledgeable and willing to share his fantastic knowledge. My very old laptop had all but stopped working and I was concerned about my documents. Dave recommended a high quality refurbished laptop as a replacement and successfully transferred all my documents from the hard drive onto it. The 'new' laptop is lightening fast! All my documents are safe. I have also quickly got back working my old specialised software which Dave was able to give helpful advice about. The whole experience was very easy and quick and it is such a relief to be up and running again - everything safe and sound and superfast to boot! Thank you Dave - we are very lucky to have you in Stroud.

FriendlyUrchin

5/5

My grandmother was cruelly scammed and the scammer locked her out of every account and her devices. Simon at WebWorks spent hours working on her laptop and fixed every scrap of damage done by the scammer. It took all day but he got everything sorted. Kind, humble, brilliant and patient, I could not be more grateful for this shop and service. They have saved the day!!!!

Nick D.

5/5

These guys are fantastic - very helpful and diagnosed my faulty computer quickly.

Simon also did a rebuild after my case got damaged and the care he took was unreal… even things like the cable management was done meticulously and I’m super impressed/grateful - thank you!

Joey H.

5/5

5 stars, my first ever 5 star review. Immediate professional help, my laptop was overheating so I brought it in, there was no que at the time so they opened it up straight away and gave it a dusting, fans were clogged.
Brilliant service, cannot reccomend highly enough :).

Helen C.

5/5

Top. Dedicated, knowledgable, efficient and kind. The problem I had been struggling with for months was fixed within five minutes. Highly recommended. .