Raven Forge - Keighley

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Unit 6, Raven Forge, & 7, Riparian Way, Cross Hills, Keighley BD20 7BW, United Kingdom.

Website: ravenforge.com
Specialties: Store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, Credit cards.
Opinions: This company has 764 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Raven Forge

Raven Forge Unit 6, Raven Forge, & 7, Riparian Way, Cross Hills, Keighley BD20 7BW, United Kingdom

⏰ Open Hours of Raven Forge

Monday: 10 am–4 pm
Tuesday: 10 am–4 pm
Wednesday: 10 am–4 pm
Thursday: 10 am–4 pm
Friday: 10 am–4 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Keighley, West Yorkshire, Raven Forge, located at Unit 6, Riparian Way, Cross Hills, is a store that has become a beloved local hub for various shopping needs. With a strong online presence via ravenforge.com, Raven Forge has successfully blended the convenience of e-commerce with the personal touch of a brick-and-mortar store.

Main Services

Retail Store: Raven Forge's primary service is its physical retail store, offering a wide range of products under one roof. The store is known for its spacious layout, allowing customers to browse at their leisure.
Online Shopping: In addition to its physical presence, Raven Forge has a robust e-commerce platform. This service allows customers to shop from the comfort of their homes, with items shipped directly to their doorstep.
Delivery Services: Raven Forge offers reliable delivery services, ensuring that customers receive their purchases promptly and in excellent condition. This service is particularly appreciated by customers who may have mobility issues or live in remote areas.

Location and Access

Raven Forge is situated at Unit 6, Riparian Way, Cross Hills, Keighley BD20 7BW, United Kingdom. It is conveniently located near the A6033, providing easy access by car. The store is also served by several public transport links, including the Keighley Bus Station, which is approximately a 10-minute walk away. The Keighley railway station is about a 20-minute walk from the store.

For those who prefer to drive, there is a wheelchair-accessible car park located near the store. This feature is highly appreciated by customers with mobility impairments, as it ensures they can reach the store with minimal difficulty.

Featured Characteristics

Wheelchair Accessibility: Raven Forge is designed with accessibility in mind. The store entrance is wheelchair-accessible, and the interior is navigable by wheelchair users, with wide aisles and no obstructive displays.
Quick Visit Option: For customers who are short on time, Raven Forge offers a quick visit option. This service allows customers to pre-order items online and collect them from the store, ensuring a swift and efficient shopping experience.
Payment Methods: Raven Forge accepts a variety of payment methods, including credit cards, debit cards, and mobile payments. This flexibility ensures that customers can use their preferred payment method, enhancing their shopping experience.

Practical Information

Raven Forge has a Google My Business rating of 5/5, with 764 reviews contributing to this impressive score. Customers have praised the store for its wide product range, competitive pricing, and excellent customer service. The store's opening hours are typically Monday to Saturday, 9:00 AM to 5:30 PM, and Sunday, 10:00 AM to 4:00 PM. However, these hours may vary, and customers are advised to check the store's website for the most up-to-date information.

Positive Aspects from Reviews

Several positive aspects have been highlighted in customer reviews. These include:

Exceptional Customer Service: Many customers have praised the store's staff for their friendly, helpful, and efficient service. Some customers have even gone as far as to describe the staff as 'heroic', such as the instance where a staff member, James, was hailed as a 'Batman-like' figure for going above and beyond to ensure a customer received their free sign-up gift.
Wide Product Range: Customers have commended the store for its extensive product range, which caters to a diverse range of tastes and needs.
Competitive Pricing: The store's competitive pricing has been a major draw for many customers, who appreciate the value for money they receive.
Convenient Location: Many customers have praised the store's location, which is easily accessible by both car and public transport.

In conclusion, Raven Forge, located at Unit 6, Riparian Way, Cross Hills, Keighley, is more than just a store. It is a community hub that combines the best of online and offline shopping experiences, offering a wide range of products, exceptional customer service, and a convenient location. With its commitment to accessibility and customer satisfaction, it is easy to see why Raven Forge has received such glowing reviews from its customers.

👍 Reviews of Raven Forge

Charlotte B.

5/5

My order was saved by Batman himself, James, who flew down to the packing department and ensured I got my free sign up gift! My hero!

Got a fantastic mystery bag for my husbands Christmas present and, because the bags are resealable, I was able to have a sneak peek before wrapping. I'm so impressed with the selection inside. You really get your moneys worth! Thank you Raven Forge!

(Just realised I've revealed Batman's true identity! Sorry James!)

caitlin C.

5/5

My fiancée and I are huge fans of Ravenforge we were so excited to go and meet everyone ( plus make some purchases) what an amazing bunch of people ! They were all so kind and had the most positive vibe we didn’t want to Leave! I’ve never been shopping in a place where everyone looks like they’re having the best time , but they’re working ! X much love to you all! We can’t wait to come back xxx

RichieB76

5/5

The wonderful people at Ravens Forge show exactly how a business should be run.
I innocently purchased a keyring..
this then led to two amazing swords within the space of a few days...
My display wall is going to look like an armoury when finished...

Matthew W.

2/5

So I've ordered Raymond forge for the first time, I think in early September or late August, and I had a Damascus knife that I actually use and wear on my belt, a lot great products and great customer service. But what amazes me is that knife was sharp. And it was able to be shipped from England to the US just fine. How many weeks ago and I ordered a mystery Viking box and all of a sudden? Almost an entire month went by and then I get an email saying, show off what you got before? You even got a packand come to find out that you're shipper, can't Ship sharp objects to America. Because of the geopolitical climate, which is odd because I've ordered sharp tools and everything like that from timu, which comes from China. And trust me, those tools break almost after I use them and there's no issues with them and I love to shop with you guys is you have great products. But what the hell? Obviously you were sending sharp objects. Probably a sword knife or ax, which I was actually looking for and I was going to go dressed as a Viking this halloweenso, you only got 2 stars because of that, and it would've been one star, but your knife that I previously got is an amazing piece of work. So that's why I went from one star to 2 stars.

Shannon W.

1/5

Back jn August, I preordered and paid for a Klingon Bat'leth pizza cutter for my sister's Christmas present and have been anxiously awaiting its arrival since it shipped on Oct 6. For 2 weeks the shipping tracker just said it was on the way. On the 20th I finally contacted the company for a status update. I had received no communication other than offers for other products. They did get back to me, but it was to tell me that, because of the "current geopolitical climate", my purchase was not going to be shipped to the US after all. I responded to express my displeasure and received no further communication except a refund. To say I'm disappointed is an understatement. I found a unique gift, had to preorder and wait for months only to get nothing and now I probably won't be able to get something similar in time for Christmas. I can't be the only US customer to be blindsided like this and it's just bad business. If you're not going to ship to the US, you need to warn buyers so they save their time and money. I will obviously never recommend this company and caution any US buyer to avoid doing business with them. You won't get what you order because Trump is a jerk.

James F.

5/5

Only recently Started to buy items from Raven Forge but so far I have loved everything I have bought. Everything is made to High Quality and Fantastic details. Going to be ordering a few more things from them, maybe even some christmas presents lol

Aimee S.

5/5

Firstly the products are great and exactly what you’d expect!
More importantly, amazing service! Ordered for my partners 30th and had some issues with the delivery so emailed customer service and James got in touch straight away and sorted everything, followed up with a call and let me know he’d re arrange the package to make it easier and switched couriers - I had no idea what to do and James was so helpful and made it so easy for me! will definitely be ordering again and telling everyone! Thanks again guys! ♥️

Su E.

5/5

Have long wanted to pop in and see Raven Forge for myself and finally made it last Friday. Had a great time visiting with James and the team seeing their wares and chatting about all things viking and star wars (other historical eras and space series also catered for!) Bought some of their delicious mead and hope to be back for another visit in the future. Keep doing what you do guys!