Mats Garage - Goole

Introduction to Mats Garage: A Comprehensive Overview

Nestled in the heart of Goole, East Yorkshire, Mats Garage, situated at 28 Mariners St, DN14 5BS, United Kingdom, stands as a beacon of professionalism and reliability in the automotive repair and sales industry. With a customer-centric approach, this family-owned business, established under the name Mariner's Auto Technician Services Limited, has been serving the local community and beyond with unwavering dedication for over a decade. Let's delve into the details that set Mats Garage apart.

Main Services

• Auto Repair Shop: Mats Garage specializes in a wide array of auto repairs, ensuring your vehicle is back on the road in tip-top shape. Their expertise spans various makes and models, from popular brands to niche vehicles.
• Car Inspection Station: As an approved MOT testing centre, Mats Garage ensures your vehicle meets the minimum road safety and environmental standards set by the DVSA. Their state-of-the-art equipment and highly trained technicians guarantee a thorough and accurate inspection.
• Used Car Sales: Mats Garage deals in a variety of quality used vehicles from reputable manufacturers. Their inventory includes popular brands like Audi, BMW, Ford, Honda, Kia, Nissan, Toyota, Vauxhall, Volkswagen, and Volvo, ensuring there's a suitable option for every customer.
• Servicing: Regular servicing is crucial for maintaining your vehicle's performance and longevity. Mats Garage offers comprehensive servicing packages, tailored to your vehicle's make and model, to keep it running smoothly.
• Air Conditioning: Mats Garage specializes in air conditioning repairs and re-gas services, ensuring your vehicle's cabin remains comfortable year-round.
• Terraclean: This revolutionary engine de-carbonising service helps restore engine performance, improve fuel efficiency, and reduce emissions. Mats Garage is proud to offer this service to its customers.
• Tyres: Mats Garage stocks a wide range of tyres from leading brands to suit different vehicle types and driving styles. They also provide a professional fitting service to ensure your safety on the roads.
• Parts: As an added convenience, Mats Garage offers a variety of spare parts for sale, helping customers maintain their vehicles with ease.

Location and Access

Mats Garage's strategic location on Mariners Street places it within easy reach of the town centre, making it a convenient choice for both local residents and visitors. The garage is situated just off the A614, offering excellent connectivity to the wider road network. For those using public transport, the nearest bus stop is just a short walk away, with several services stopping nearby. Additionally, Goole Train Station is approximately a 15-minute walk from the garage.

In terms of parking, Mats Garage boasts a spacious, wheelchair-accessible car park, ensuring customers can conveniently access the facility. The garage is also equipped with a wheelchair-accessible entrance, demonstrating their commitment to inclusivity and accessibility.

Featured Characteristics

• Mechanic on Site: Mats Garage has a highly skilled and experienced mechanic on-site, ensuring quick and efficient repairs and maintenance services.
• Toilet Facilities: For the convenience of their customers, Mats Garage offers toilet facilities on-site.
• Appointments Recommended: To ensure a smooth and timely service, Mats Garage encourages customers to schedule appointments in advance. This helps manage workload and ensures your vehicle receives the attention it deserves.
• Payment Options: Mats Garage accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments, for added customer convenience.

Practical Information

• Address: 28 Mariners St, Goole, East Yorkshire, DN14 5BS, United Kingdom
• Phone: 1405780935
• Website: matsgarage.co.uk
• Opening Hours: Monday to Friday, 8:30 AM - 5:30 PM; Saturday, 8:30 AM - 12:30 PM; Sunday, Closed
• Company Number: 6993652

Positive Aspects from Customer Reviews

With an average rating of 4.7/5 from 109 reviews on Google My Business, Mats Garage consistently receives high praise from its customers. Some of the most common positive aspects mentioned in the reviews include:

• Professionalism: Customers frequently commend Mats Garage for their professional and efficient service, with one customer commenting, "Mat was completely professional, extremely helpful, and took the time to answer all my questions."
• Knowledgeable Staff: Mats Garage's staff is praised for their expertise and ability to explain technical aspects in an easy-to-understand manner.
• Reasonable Pricing: Many customers appreciate the competitive and transparent pricing structure at Mats Garage, with one customer stating, "I was quoted a fair price and the work was carried out quickly and to a high standard."
• Ease of Booking: The streamlined booking process, both online and over the phone, is another aspect that customers find convenient and efficient.
• Quality Workmanship: Customers consistently report that the work carried out by Mats Garage is of a high standard, ensuring their vehicles are safe and reliable on the roads.
• Customer Service: The friendly and approachable nature of the staff at Mats Garage is often highlighted, with customers feeling well-informed and valued throughout their visit.

In conclusion, Mats Garage stands out as a premier choice for automotive repair, servicing, and sales in Goole and the surrounding areas. Their commitment to exceptional customer service, competitive pricing, and high-quality workmanship have earned them a reputation that is second to none. Whether you're in need of a vehicle inspection, repair, or seeking a quality used car, Mats Garage is well-equipped to meet your automotive needs.

👍 Reviews of Mats Garage

Paula R.

5/5

I’ve been using Mat’s Garage for MOTs and services for many years, and today I bought my car from them. Mat was completely professional, extremely helpful, and took the time to answer all my questions. Everything was explained clearly and patiently, which really helped ease my nerves. The whole process was smooth, straightforward, and handled with great care. I would 100% recommend this garage!

Ruth W.

5/5

I had my car serviced and MOT'd today. It was a great experience from start to finish, which is not always the case for a lone female car owner. They booked me in quickly, listened to an issue the car was having (and resolved it as part of the service) and when I was five minutes late for the pick up had waited for me. The instructions were clear on pick up time and I knew if I hadn't made it the car would have been safely locked up until morning. The price was extremely competitive and I would feel happy recommending to others.

Anthony S.

5/5

A really great experience buying our latest car.

The car was really well presented and exactly as the web description and the pictures were bang on for the vehicle.

The team were really friendly and the car taken prior to picking up the car was great with a full service and MOT.

Very happy with both the service and the car and highly recommend MATS to anyone.

Jon-Mark B.

5/5

Excellent service, helping out with some urgent repairs. Both my vehicles now use them. A*

Mick M.

1/5

Dropped my car for oil change and oil filter, specifically mentioned don't want any other work to be done on car. Few hours later went to collect extra charged for spark plugs, told was needed to be replaced due to mileage.
Without even calling to inform me is recommended, ask if I want or if I have the money.
Also putting down on invoice screenwash when said ive topped up myself before dropping the car their reply "we just tick it as a routine "
From my experience with this garage don't recommend using their services for lack of communication n transparency

lvs L.

5/5

Huge apologies for not trusting you regarding part replacement. Thanks for great job done and wish you the best. Thanks for professional attitude and conversation. 5 STARS

Nathan D.

5/5

Great friendly service
If need a nice genuine car garage, then look no further than Mat's Garage, bought our car, really easy and friendly service, plus a good deal on pert exchange 😀
Highly recommended 👌

Dee S.

2/5

Could have been better if I'm totally honest. Bought a car a couple years ago, and engine management light came on on the drive home. Was assured it was due to a sensor they'd ordered, but hasn't came in. Was told as soon as it comes in, they will fit it free of charge. This has never materialised. Also had to take the car back more than once for a squeaking suspension arm part, which was apparently fixed (on the last day of warranty, cos it apparently couldn't be heard on 1st visit to sort it) After they said they'd fixed it on the second journey back over to them, I had to pay to get it done elsewhere as it was still squeaking, and an expensive fix, so I doubt it was actually done. I know I'd be charged full price to get it done properly, and be sat all day in goole for the privilege, so made no sense going back. To this day, no word of this 'back ordered sensor'. Don't walk in blind if looking to buy is all I'm saying. Having to drive back n forth to them when you don't live locally is costly and very time consuming