Digital Printing UK - Milton Keynes

Laura McKenzie Atkins

Absolutely fantastic service. I had a problem with my art upload, but they were able to help me correct it, and even checked it personally on their end before they did another run! The new ones were absolutely perfect. So very grateful for the personal attention my order got to make sure it was right.

James

We've ordered business cards 3 times now from Digital Printing, and every time they have done a great job. The cards arrive in a plastic box to protect them and the print is perfect. We're happy with the service and will be using them again when we need more.

Our previous orders even had QR codes and photographs on them, and they came out perfectly.

Wendy Flanagan

Excellent products, and even better customer service. Incredibly reasonably priced aswell.

I made a mistake on my order and they went out their way to help, even though the error was all mine.

Will be using again, and would recommend to anyone.

Ant and Jaimini

We have had all our wedding printing done by digital printing UK. Every single item has been outstanding into a really high-quality and the price is really really reasonable and competitive. They deliver on time and recently we had placed an order for our order of service brochures for our wedding. They were really helpful as I’m not the most tech savvy in making sure that I had submitted the correct artwork and that it met the requirements needed. I corresponded with them via email and through the call centre and everything was a really easy smooth process and was very clear and they kept me updated about any changes to dispatch times.

We will definitely recommend them and use them for future printing needs.

Thanks so much digital printing UK!

Gavin Molloy

Great, until they're not. On the checkout for Digital Printing there is an option to pay more for a swifter delivery and you can then select a day for delivery. There is no asterix or mention of any kind that this isn't a guaranteed date, yet they are happy to charge you and lead you to believe it's a guaranteed date.

It's important to note that I had placed the order only because this option was available - I needed the printing for a specific event. The printing was branded for the event and therefore completely useless after the event. I spoke with customer service to explain the situation and ask for a refund of the full order as a matter of principle (it wasn't a huge amount of money), but they were disinterested. I asked for the case to be escalated and I received a phone call from someone else who was also disinterested in my request for a refund on the order. They offered to refund the additional money we had paid for the swift delivery, but I refused that. I explained how misleading the checkout is and for that alone, for their reputation's sake, they should refund my order and add an asterisk to the checkout so that no one else is misled in the future. They refused.

I then got a condescending email that included the following sentence: This, coupled with the information provided on our site (shown in previous emails) and your various order confirmations and tracking over the years leads me to believe that you are indeed aware of this.

I think it's fair to say that the vast majority of people use various checkouts on various websites quite frequently and don't actually think back to previous orders. Instead, they rely on an honest checkout system and follow what's in front of them.

I'm really shocked that the company chose not to refund the order, I had previously found the customer service to be excellent. But there you go: 'great, until they're not'.

Andrew Rowe

Digital print made an excellent job of an A4 print I wanted to frame (in fact they sent me 4). They also gave me a £10.00 voucher as thanks for a review. I like dealing with these people, the quality of the work is good (and they are very generous). I will definitely use them again! PS this was the picture I drew and had printed! ?

Andrew Prescott

Fantastic service and equally fantastic quality. The website is very straightforward to use and I found the online chat option helpful when I had a technical question. I ordered 1,000 Christmas cards and they arrived very quickly. The print quality is superb. I would not hesitate to recommend Digital Printing and will certainly be using their services again. The 5 stars are more than deserved.

Calvin Saldanha

User-friendly website, easy selection of print options, straightforward upload and payment processor with delivery of order quick and off great quality, all at very reasonable prices. What else would one need? Will only be using Digital Printing from now on!