CHO Fashion & Lifestyle, Online Store - Carlisle

CHO Fashion & Lifestyle, Online Store, is a well-known and highly regarded clothing shop located at Address: 12 Lonsdale St, Carlisle CA1 1DB.

Specialties

As a Designer Clothing Shop, CHO Fashion & Lifestyle offers a wide range of high-quality clothing items, perfect for those who appreciate fashion and style. Their specialties include clothing for both men and women, and they are known for carrying a wide variety of brands and styles.

Contact Information

If you're interested in learning more about CHO Fashion & Lifestyle, you can give them a call at Phone: 01228595353 or visit their website at Website: cho.co.uk.

Accessibility

CHO Fashion & Lifestyle is a wheelchair-accessible establishment, making it easy for everyone to shop and browse their selection. They also accept a variety of payment methods, including credit and debit cards.

Delivery and Returns

One of the standout features of CHO Fashion & Lifestyle is their delivery and return policy. Customers can choose to have their orders delivered, or they can pick them up in-store. Returns are also dealt with quickly and efficiently, making it easy for customers to shop with confidence.

Opinions

According to Google My Business, CHO Fashion & Lifestyle has received a total of 89 reviews, with an average rating of 3.6/5. Many customers have praised the store for their amazing service, quick delivery, and top-quality clothing items at great prices. Some have even mentioned that they order most of their clothing from CHO, and that returns are dealt with quickly and efficiently.

Recommendation

👍 Reviews of CHO Fashion & Lifestyle, Online Store

Jordan

5/5

Amazing Service.
Ordered two Barbour handbags as they had the different colourways. Delivery was quick. Will definitely make another order!

Louis W.

5/5

Not sure why this place has any negative reviews. I order most of my clothing from CHO. It always turns up on time and you can get some top quality clothing at great prices. Returns are also dealt with really quickly. Thanks to the CHO team!

Shirin

5/5

There was a factory issue with the Timberlands I ordered. I contacted Cho Fashion the same day they arrived and the customer support I received was just excellent. I returned the shoes, and they sent out a replacement the day they arrived back to them. I was that annoying person who emailed them a million times and their customer service was just impeccable. Really appreciate the keeping me updated and the replacement pair were absolutely perfect. Thank you Customer Support Team!

Kronos B.

1/5

Very poor company. Bought Barbour wax jacket less than a year ago. Used just for walking, so not work. On waxing recently, I noticed multiple tears on the back.Contacted cho with photo evidence who said they'd look into it, then palmed me off to Barbour to pay for repairs. A £300 jacket made by extremely reputable company shouldn't rip with low use. As the seller, cho should take responsibility for the product; after all, they took my money. Inexcusable & terrible customer service.

Lynne B.

5/5

Ordered on 21st jan ....received my order 24th jan ...can,t fault the service ....free delivery plus 20% jan discount ....packed beautifully .....and most important ......the bag I ordered is amazing......would,nt hesitate to use Cho again ..Thank you

Kelly P.

1/5

VERY POOR EXPERIENCE. ROYAL MAIL LATE TO DELIVER PARCEL, ORDERED SUNDAY. DELIVERY IS 2-3 WORKING DAYS SO SHOULD HAVE ARRIVED BY WEDNESDAY. RM SENT TO WRONG DEPOT, THEN LIED CLAIMING RETURN TO SENDER ON THURSDAY, ONLY TO TRY AND DELIVER ON FRIDAY (WHEN I WAS ON HOLIDAY) PARCEL NO LONGER REQUIRED SO MY NEIGHBOUR REFUSED IT. THEN CHARGED £3.99 TO ADD INSULT TO INJURY. CUSTOMER SERVICE EVEN MORE SHOCKING. AVOID THIS COMPANY!!!!!

Jenni P.

1/5

No customer care at all. Ordered a Barbour jacket which they sent by Royal Mail. The delivery photo shows the parcel dumped in full view outside my front door. When I returned home the parcel was no longer there. Despite trying to chase this up with CHO they refuse to do anything about it saying it was delivered. I have now been left out of pocket for an item I never received. Will never use this company again. As far as I am aware my contract is with them as the supplier and they need to claim from Royal Mail but they just say Royal Mail say it was delivered with no evidence of an investigation. I have now followed this up and escalated the claim through Royal Mail who acknowledged they did not deliver the package securely but have advised only the sender can make the compensation claim. I have been back to CHO with the email from Royal Mail but they refuse to do anything about it. Makes me wonder if they do actually make a claim but don’t pass on the refund to me. Will never use this company again

muge C.

5/5

We got a Barbour jacket for my husband. Great experience. Better price, excellent packing, lovely thank you email, overall amazing customer service. Wr strongly recommend CHO . Thank you