1/5
*** Buyer, BEWARE!
I do NOT recommend this organization/company if you’re expecting professional, respectful, or fairness from the staff.
I had a rough year with the loss of a mother and sister and multiple other family matters. They do NOT communicate with you other than to ask for referrals. I got to my last two exams, paid the usual payment via phone, waited nearly a month for an booklet/exam and never received it. I emailed two separate individuals and never received a response. I called and explained that the representative said the exam would be mailed and the balance of $29 wasn’t due until later when I was ready to complete the final exam. The person I spoke with was NOT understanding and simply wanted payment for the final exam THAT DAY before I could receive the booklet/exam. I paid the fee immediately and was told it would be mailed immediately (as in the past years).
Nearly a month later and it STILL has NOT arrived. Again, I sent emails with only one response that was cold, unprofessional, and rude. And, of course, only offering that I pay, yet again, a fee for the final booklet/exam.
I’m highly disappointed in this organization/company and I cannot help but feel treated as “less than”, feel taken advantage of, and frustrated that I’ve come so far only to be discounted.
*** Buyer beware: No, DO NOT believe all the hype!