Barracudas Activity Day Camps - Streatham and Clapham - Abbots Wood Road

Unknown R.

My experience with Barracudas Activity Camp in Streatham and Clapham has been profoundly disappointing and frustrating. I had paid for a 3-day camp for my daughter, with the understanding that she would be under their care from 8:30 am to 5:30 pm each day. However, my hopes for a positive and inclusive experience were quickly dashed.

The trouble began when I reached out to the camp to inform them about my daughter's special needs and request some additional support. Their response was far from what I had expected. They immediately started giving excuses, citing issues with child-to-teacher ratios and informing me that I would need to provide an extra 1:1 teacher at my own expense. This was particularly disheartening, as it felt like they were more interested in my money than in accommodating the needs of my child.

What's even more frustrating is that they unilaterally decided to change the drop-off and pick-up times for my daughter's "safety." I was told to drop her off later, around 10:00 am, and pick her up earlier, around 3:00 pm. This change not only inconvenienced me but also left me with no option for a refund. It seemed like they were trying to push us out of their program instead of providing the full experience we had paid for.

To add insult to injury, today, after what had already been a tough day for my daughter, I was informed that she couldn't return to the camp tomorrow, without any prior warning, that also affected us economically as I had to miss work the next day. The explanation was that we need to book a 1:1 session in the future. This lack flexibility is inexcusable.

Barracudas Activity Camp in Streatham and Clapham has shown a lack of inclusivity and a disregard for the needs of children with special requirements. It's deeply disappointing that they are not fulfilling their responsibility to provide a safe and inclusive environment for all children. I would caution anyone considering this camp to think twice before enrolling their child.

Kelly R.

My daughter, loves the Streatham and Clapham based barracudas. Always excited to go, this week disappointed when she couldn't go everyday. It makes summer holidays much easier when you know the kids are happy and enjoys the clubs.

Faye C.

Very well organised. So many brilliant activities on offer. My kids did archery, go karting, fencing… just to name a few!

Steven

My lovely daughter says very fun and the staff are really nice x